Welcome to our website enjoysalou.com . Your privacy and the security of your personal data are very important to SALOU ACTUAL SL, which is why we collect and manage your personal data with the utmost care and adopt specific measures to preserve its security. Below you will find detailed information on the processing of your personal data by SALOU ACTUAL SL in relation to your browsing enjoysalou.com and the use of the services offered. To obtain detailed information on how SALOU ACTUAL SL manages your personal data, please read this document carefully. We also recommend that you read the Use Policy of the enjoysalou.com site, which contains detailed information about the terms and conditions of our services. Some services may be subject to specific legal terms, in which case all necessary information will be provided to you.
WHO IS RESPONSIBLE FOR THE TREATMENT?
The place enjoysalou.com is managed by SALOU ACTUAL SL, a company with registered office at C/ Benet Vidal I Gimbernat 71 43850 – (Cambrils) – Tarragona and CIF: B55683551, which acts as the independent controller of personal data for all activities related to sales, such as the registration of orders and their treatment, payment management, possible returns and after-sales customer service. SALOU ACTUAL SL with registered office at C/ Benet Vidal I Gimbernat 71 43850 – (Cambrils) – Tarragona (SALOU ACTUAL SL) acts as independent data controller for the purposes of marketing, profiling and sharing your data, provided that you expressly consent to such treatment. Below you will find detailed information on the processing of your personal data by SALOU ACTUAL SL For any clarification, question or query related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service or by writing to the registered office of SALOU ACTUAL SL
WHAT DATA DO WE PROCESS AND WHY?
The personal data that SALOU ACTUAL SL processes are the data that you provide when you place an order and buy products, and the data that we collect while browsing or using the services offered in enjoysalou.com . Therefore, SALOU ACTUAL SL can collect information about you, such as your name and surname, shipping and billing address, payment information and browsing information. With your consent, we will process the data you provide us when you wish to receive communications or promotional information from SALOU ACTUAL SL such as name and surname, email address, date of birth, preferences (for example, male or female, interest in receiving communications from our clothing products, accessories, etc.). SALOU ACTUAL SL also processes the data related to your purchases, when you give your express consent for the recording of your consumption habits, preferences and lifestyle to use them for the elaboration of group and individual profiles (“profiling”) that They are used to send personalized communications, as well as to carry out market research and statistical studies with anonymous and aggregated data. Purpose of processing your personal data:
Celebrate and execute the contract for the purchase of the goods offered in enjoysalou.com ;
Provide the services of enjoysalou.com how to subscribe to the newsletter;
Allow you to register on the Site and use the services reserved for registered users;
And manage the requests you make to our Customer Service.
In the cases mentioned above, the processing of your personal data is lawful to the extent that it is necessary to perform a contract with you or to provide you with the service that you have specifically requested from us. Only with your express consent, we process your personal data to:
- Carry out commercial communication actions;
- Analyze your consumption habits for the creation of individual or group profiles;
- Customize the Site according to your interests.
WHO WILL PROCESS YOUR DATA?
Your personal data will be processed by duly trained personnel of our company in full accordance with the guarantees provided by law.
HOW LONG DO WE KEEP YOUR DATA?
We keep your personal data for a limited period of time that depends on the purpose for which it was collected, at the end of which your personal data will be irreversibly deleted or anonymised. The retention period varies depending on the purpose of the treatment: for example, the data collected during the purchase of products in enjoysalou.com are treated until the conclusion of all administrative and accounting procedures. They are then archived in accordance with local tax laws, while those used to send you our newsletters until you ask us to stop doing so and, in any case, for a period not exceeding 24 months. For more information, see our Privacy Policy.
WHAT ARE YOUR RIGHTS?
At any time, depending on the specific treatment, you may: revoke your consent to the treatment, know the personal data we have about you, its origin and how it is used, request its updating, rectification or integration and, in the cases provided by the regulations in force, the cancellation, the limitation of the treatment or the opposition to its treatment. If you wish, you may request the receipt of your personal data held by SALOU ACTUAL SL in a format that can be read by electronic devices and, when technically possible, we may transfer your data directly to a third party that you indicate. If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with one of the supervisory authorities responsible for compliance with the regulations on the protection of personal data. This policy may be subject to changes and additions over time, so we invite you to periodically review its content. Whenever possible, we will try to inform you in a timely manner of any changes made.
PRIVACY POLICY – GENERAL REGULATION FOR THE PROTECTION OF PERSONAL DATA – “REGULATION”
The company SALOU ACTUAL SL (“Enjoy Salou”), in its capacity as data controller, informs you about the processing of your personal data in accordance with article 13 of Regulation (EU) 2016/679 regarding the protection of personal data (the rules”).
1. PURPOSE OF TREATMENT AND CONSEQUENCES IN CASE OF REFUSAL TO PROVIDE YOUR PERSONAL DATA
a) Purposes necessary for the provision of a requested service. Enjoy Salou processes the personal data that you provide to allow you to use the services of the Site, including the request for information about our products and their availability, the request for assistance, being contacted again, the reservation of an appointment in the store. For these purposes, SALOU ACTUAL SL processes your data such as your position, name and surname, email, data relating to place of residence (city, country), date of birth, among others. For the above purposes it is necessary that you provide us with your personal data and any refusal on your part will prevent you from using the requested service.
b) Other purposes: marketing – profiling. With your consent, which is optional, SALOU ACTUAL SL uses your personal data for marketing purposes, that is, to send you promotional newsletters, commercial or advertising communications about events, promotional and commercial initiatives of SALOU ACTUAL SL, market studies and surveys to measure satisfaction, as well as to perform statistical analysis with anonymous and aggregated data. Marketing activities are carried out by email, newsletters, telephone calls from operators, SMS, MMS, chat, instant messaging, social networks and postal mail, including sending invitations to events organized by SALOU ACTUAL SL or in which SALOU CURRENT SL participates. You may, at any time, indicate the method of contact you prefer among those listed above and oppose the receipt of promotional communications through all or only some of the communication channels mentioned. With your consent, which is optional, SALOU ACTUAL SL collects information about your preferences, habits, lifestyle and the details of the purchases made to use them for the preparation of group and individual profiles (“profiling”), at your points of sale and online through the websites of SALOU ACTUAL SL or social networks, which are used to send personalized communications, as well as to carry out market research and statistical studies with anonymous and aggregated data. Personalized marketing activities are carried out by email (newsletter), telephone, SMS, MMS, chat, instant messaging, social networks and postal mail, including sending invitations to events. You may, at any time, indicate the method of contact you prefer among those listed above and oppose the receipt of promotional communications through all or only some of the communication channels mentioned. When carrying out marketing actions, creating profiles and sharing your data, SALOU ACTUAL SL uses data such as your position, name and surname, email, data relating to place of residence (city, country), date of birth, data relating to interaction with our digital initiatives (websites, social networks), products displayed, requested and/or purchased, participation in events organized by SALOU ACTUAL SL or in which SALOU ACTUAL SL participates. The communication of your personal data in order to carry out marketing actions, create profiles and share your data, as indicated above, is optional and a refusal on your part will not have any effect on your registration on the website.
2. MODALITIES AND LEGAL BASIS OF THE PROCESSING
SALOU ACTUAL SL processes your personal data with and without the aid of electronic instruments, based on logic and procedures consistent with the purposes indicated below, and in accordance with the Regulations, including confidentiality and security profiles. The data can be provided by you when you register on the website enjoysalou.com visits our stores or provided during interaction with our digital initiatives (websites, social networks) or during events organized by SALOU ACTUAL SL or in which SALOU ACTUAL SL participates. In accordance with the Regulation, the personal data concerning you, collected both through you and authorized third parties, are used to update and correct the information previously collected. SALOU ACTUAL SL treats your personal data in accordance with the following criteria of legitimacy:
- Your consent
- The legitimate interest of Enjoy Salou to carry out its activities;
- The execution of a specific request;
- Compliance with legal obligations.
3. COMMUNICATION OF YOUR PERSONAL DATA TO THIRD PARTIES
Our duly authorized personnel will have access to personal data based on criteria of necessity and will be disclosed to third parties in the following cases:
(i) When the communication is required by applicable laws and regulations with respect to legitimate third-party recipients of communications, such as authorities and public bodies for their respective institutional purposes;
(ii) Communication to third parties in case of extraordinary operations (for example, mergers, acquisitions, sale of a company, etc.).
Your personal data is also shared with our service providers, for example, in the case of services of a technical and organizational nature that are functional for the purposes indicated above, as independent collaborators, including in an associated manner – companies that manage our website, companies specialized in market research and data processing, advertising companies, among others. We will only provide them with the necessary data to perform the agreed services, and they will act as Data Processing Managers, based on the instructions received from SALOU ACTUAL SL. SALOU ACTUAL SL does not communicate your data to third parties so that they can use it for their own marketing strategy or create profiles.
4. TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION
Some of the persons indicated above may also be domiciled outside the European Union, in countries that do not guarantee an adequate level of protection of personal data in accordance with the standards established by the Regulation. SALOU ACTUAL SL adopts the necessary precautions for a lawful transfer of data (for example, through the application of the Standard Contractual Clauses approved by the European Commission).
5. CONSERVATION OF PERSONAL DATA
The personal data processed to respond to a specific request will be kept for the time necessary to carry out the requested service. In order to carry out marketing actions and create profiles, the data will be kept for the time strictly necessary to achieve said purposes, within the limits permitted by the Regulation, in particular, your data will be processed for a period of 12 months for purposes profiling and 24 months for marketing purposes. You can request at any time the deletion of data for such purposes and object to the processing of data for marketing purposes.
6. RESPONSIBLE FOR THE TREATMENT
The Data Controller is SALOU ACTUAL SL with registered office at C/ Benet Vidal I Gimbernat 71 43850 – (Cambrils) – Tarragona
7. YOUR RIGHTS
You can contact SALOU ACTUAL SL in its capacity as Data Controller at the addresses indicated above to obtain an updated list of our data processors (that is, our service providers), of the companies to which your data is communicated , as well as to exercise at any time the following rights under article 15 and following of the Regulation: obtain confirmation of the existence or not of your data, verify its content, origin, accuracy, request its integration, update, rectification, cancellation , anonymization, request data portability, limitation of treatment, opposition to treatment for legitimate reasons, for example, opposition to marketing activities, submit a request to the Supervisory Authority (the Data Protection Guarantor personal).
